The parcel desk: shipping and returns

Sending it out

Most parcels leave our stockroom within 2 business days, counting Monday to Friday, and no order sits on our shelf past 10 business days. Every order travels by free US shipping with tracking. Once the carrier has it, expect it at your door in typically 3 to 7 business days.

Coming back to us

Last updated: November 4, 2026

Not right for you after all? Within 30 days of the ship date, open or still sealed, it can come back to us for a full refund of the product price, and we keep nothing back as a restocking fee.

Write to support@nurafield.com with your order number to get it started, or ring (833) 811-0740. Then pack it up and post it here:
Return address: Nurafield Returns, 1777 Abram Ct #2232, San Leandro, CA 94577, United States
That is our stockroom dock for parcels. The store itself, for letters, is at:
Operating address: ChadVendor Digital LLC d/b/a Nurafield, 4539 Bartelt Rd #1007, Holiday, FL 34690, United States

Mailing a return back is at your cost. The exception: if the item came damaged or was not what you ordered, tell us and we email you a prepaid label or send the right one.

Your money goes back on the same card that paid, within 2 business days after the parcel lands at our dock; your bank can take 3 to 10 days before it shows.

A question first?

Email support@nurafield.com or ring (833) 811-0740. Someone staffs the counter phone and inbox Mondays to Fridays, opening at 9 AM and closing at 5 PM ET; closed weekends.

Charges appear on your statement as NURAFIELD. Every sale at this counter is rung up by ChadVendor Digital LLC d/b/a Nurafield, whose name is on your receipt; its office is at 4539 Bartelt Rd #1007, Holiday, FL 34690, United States.